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Unable to edit existing LO 11 years 1 month ago #914

  • JohnSmith
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Not a problem. I want to solve the issue as much as you do!!

Ask them about my IP address being blocked after trying to save several times with asfunction in the postdata...

There may be a diffrent plugin that does the IP black;isting...

John

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Last edit: by JohnSmith. Reason: Added some text

Unable to edit existing LO 11 years 1 month ago #916

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Hi,

Any joy?

Do you see anything like this in your cPanel (Mod_Security under plugins)



Or do you see an EasyApache link near the top?

John
The following user(s) said Thank You: 0kee

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Unable to edit existing LO 11 years 1 month ago #918

  • 0kee
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Hi John,
Sorry for the delay, bank holiday over here yesterday. The good news is that it's fixed. The support desk for our hosting company whitelisted one more mod_security rule and that seems to have done it. I'm just waiting on them to get back to me with some more details for you. Specific rule etc.
Many thanks for all the help with this.
Kind regards,
Karl

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Unable to edit existing LO 11 years 1 month ago #919

  • 0kee
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Reply from hosting below. Means nothing to me but hopefully it might help someone in future.

The rules that were whitelisted were:

318813
340149

There are others on the server that are whitelisted for all sites, but, these are the two specific to yours.

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Last edit: by 0kee.

Unable to edit existing LO 11 years 1 month ago #925

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Thanks for this Karl and for your patience through this process. I'm going to add this to a wiki page so that it may benefit others who might come across similar issues.

John

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