Installation Issue

same error

the line I entered was:

grant all privileges on scsltdco_xerte.* to 'scsltdco'@'localhost' identified by 'XXXXXXX'

Substitute xxxxx for password

Ah, sorry, miscommunication, my mistake.

What user is filled-in in database.php?
Login to phpMyAdmon/cpanel as root, or the user with administrative rights, and then do a

Where 'user' is the username you used in database.php and passwd the passwdord you used in database.php.

Hi Tom,

Ok
grant all privileges on scsltdco_xerte.* to 'scsltdco_TESTUSE'@'localhost' identified by 'xxxxxx'

still gives:


#1044 - Access denied for user 'scsltdco'@'localhost' to database 'scsltdco_xerte'

Thanks for all your help but I think we have both spent too long on this

I can't understand why other SQL databases on same server are functioning fine.

I wish you the best with your product but I will need to move onto Lectoria I guess

! last attempt:

I have the feeling that somehow you filled in different credentials on page1.php and page2.php (see attachments)

Could you please modify database.php so that it uses the username and password you filled in on page1.php during installation.

* Host where database is
*/
$xerte_toolkits_site->database_host = "localhost";

/*
* Username for database
*/
$xerte_toolkits_site->database_username ="scsltdco_TESTUSE";

/*
* Password for database
*/
$xerte_toolkits_site->database_password ="xxxxxxxxx";

* password xxxxxxxx modified to conceal real one

/*
* Database name
*/
$xerte_toolkits_site->database_name ="scsltdco_xerte";

/*
* Database table prefix
*/
$xerte_toolkits_site->database_table_prefix ="";

Actually it seems it was the reverse I put in different admin name and password and it went through installation see attachment.

But the site s-c-s-ltd.co.uk/xertetoolkits/ fails to display