Unable to upload images

Hi,

I think I have the answer (but unfortunately not the solution!!). Your server provider appears to be filtering POST requests, and returning a 302/Found code (should be 200/OK) and but the browser is not preserving the request method on redirect, turning a POST into a GET:



You can test this out here by entering your server name:

www.askapache.com/online-tools/request-method-scanner/

Not sure what they can do to (or if they will) change the security on the server to allow this (not really my area) but it's probably best you pass this info on to them, or alternatively contact us for further information.

Sorry it's been such a long journey and we are still not at the end but I think we had to rule out anything issues with the XOT code first before pestering the server guys.

Regards

John

Out of curiosity, who is your server provider?

Siteground.com.
I have reopened the support ticket and asked them to respond.
Thanks for all your effort so far.

Not a problem, i'm glad we are coming to the end of the road though... phew!

At least we know that your XOT is setup correctly (although i'm still not happy with the intermittent Session dropouts) and it's not the code, but a server setting that is letting the side down...

Will google Siteground.com to see if I can come up with anything...

This is the response. I'm way out of my depth now:

"Indeed, according to the error log on our end, the Apache mod_security module filters your data and the following entries appear in the log:

[Tue Jul 16 08:46:02 2013] [error] [client 193.62.251.18] mod_security: Access denied with redirect to [/mod_sec.html]. Error processing request body: Multipart: final boundary missing [severity "EMERGENCY"] [hostname "uol-bioset.com"] [uri "/xerte/modules/xerte/engine/upload.php?path=USER-FILES/15-jjs-Nottingham/media/&BROWSER=safari&AUTH=xerte&PHPSESSID=9c0a954bc3d99c4eabff8324ba411514"]

[Tue Jul 16 08:50:07 2013] [error] [client 198.101.159.98] mod_security: Access denied with redirect to [/mod_sec.html]. Pattern match "^$" at HEADER("Content-Length") [id "000005"] [severity "EMERGENCY"] [hostname "uol-bioset.com"] [uri "/"]

To avoid misunderstandings, would you please provide detailed step by step instructions on how to recreate the issue on our end. It would be also helpful if you provide the exact URL where you get the error.

Please also include your Joomla admin login credentials if required for recreating the problem."

Ok, I suggest we create them an account (i'll do it if you want) and then i'll give them a step by step list to re-create. OK?