Supporting each other

Community forums

Welcome, Guest
Username: Password: Remember me
Questions on getting Xerte Toolkits installed on your server and questions about authentication and user logins.

TOPIC:

Cannot login as admin on new installation, 8 years 8 months ago #3535

  • cs1slb
  • cs1slb's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thank you received: 0
This is a new (and first) installation of v3.1. The installation seemed to proceed successfully. The application is rendered in my browser (Firefox). I selected Db authentication during the installation. I have checked the sitedetails table in mysql. Here is the result: -
mysql> select admin_username, admin_password from sitedetails;
+
+
+
| admin_username | admin_password |
+
+
+
| xerte-admin | password |
+
+
+
1 row in set (0.00 sec)
mysql>

However, when I try to authenticate with these credentials, the login username and password fields immediately clear and there is no login. There is nothing written to any file in the error_logs directory.

Please Log in or Create an account to join the conversation.

Cannot login as admin on new installation, 8 years 8 months ago #3536

  • ronm
  • ronm's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 850
  • Thank you received: 261
The admin account is only for logging in to the management page. Are you trying to login to the normal login page with those credentials? Login to management, create a user account under users and then try normal login with the account(s) you created.
HTH
Ron
Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

Please Log in or Create an account to join the conversation.

Cannot login as admin on new installation, 8 years 8 months ago #3539

  • tom
  • tom's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 1283
  • Thank you received: 324
To login on management, please go to <xerte url>/management.php

Please Log in or Create an account to join the conversation.

Cannot login as admin on new installation, 8 years 8 months ago #3541

  • cs1slb
  • cs1slb's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thank you received: 0
Thanks Tom and Ron for the quick turn-round of my question. I am now able to log in as the xerte administrator.

BW

Stephen

Please Log in or Create an account to join the conversation.

Cannot login as admin on new installation, 8 years 8 months ago #3585

  • epikinon
  • epikinon's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thank you received: 1
Hi Tom,

I went in as admin into management to create some users but all buttons are incapacitated.

Any hints?

Thank you,

Alex

Please Log in or Create an account to join the conversation.

Cannot login as admin on new installation, 8 years 8 months ago #3586

  • tom
  • tom's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 1283
  • Thank you received: 324
Can you post a screenshot? Which buttons do you mean?

Please Log in or Create an account to join the conversation.

Time to create page: 0.050 seconds
Copyright © 2024 The Xerte Project.
Xerte logo Apereo logo OSI Logo

Search