Supporting each other

Community forums

Welcome, Guest
Username: Password: Remember me
Report any technical problems you discover and discuss solutions.

TOPIC:

Previewing my project presents a blank sceen and http error 500 2 years 3 months ago #8258

  • tom
  • tom's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1286
  • Thank you received: 324
They should be in the Apache error log. If you cannot get those yourself, you should be able to request them from your provider.

Please Inloggen or Create an account to join the conversation.

Previewing my project presents a blank sceen and http error 500 2 years 3 months ago #8259

  • richard100
  • richard100's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thank you received: 0
Hi Tom,
My ISP support checked apache's error log yesterday and there weren't any errors being logged (normally this would be the case with a server 500 error, but in this case it's not). They've just recreated the server 500 error, whilst running a tail on apache's error log, but nothing is being logged. That said, when they recreated the server 500 error, this error log was written to: public_html/xerte/error_logs/debug.log (Copy of today's log is attached - I've anonymised my domain name)
Hope this helps.
Richard
Attachments:

Please Inloggen or Create an account to join the conversation.

Previewing my project presents a blank sceen and http error 500 2 years 3 months ago #8260

  • richard100
  • richard100's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thank you received: 0
Hi Tom,
I've arranged with my ISP to reinstate xerte from a previous site backup and will catch up from there.
Thanks again for you help and interest.
Regards
Richard

Please Inloggen or Create an account to join the conversation.

Previewing my project presents a blank sceen and http error 500 2 years 3 months ago #8261

  • tom
  • tom's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1286
  • Thank you received: 324
Hi Richard,

Very strange that the erro 500 is not logged in the Apache error log. The error_log/debug.log is just that. A debug log that is activated when $development is set to true in config.,php. It (regrettably) does not log the error 500 cause. With no further information, there is not much I can do.

Tom
The following user(s) said Thank You: richard100

Please Inloggen or Create an account to join the conversation.

Moderators: ronmjultenJohnSmith
Time to create page: 0.048 seconds
Copyright © 2024 The Xerte Project.
Xerte logo Apereo logo OSI Logo

Search