TOPIC:

No luck, I'm afraid.

I cannot check, as the LO is not public anymore...

Can you describe the steps you took when installing Xerte?

It's installed automatically by the hosting service (Kualo). As the problem is there immediately, I think it must be down to their installation. I'll get in touch with them and let you know. Thanks for all of your assistance so far! (P.S. looking forward to meeting you on January 9th!)

I did a wipe and fresh install - no joy. I'll contact the hosting site's help desk. Thanks for your help so far

Hi Jonathan
I asked that question because I realised that this was probably one of the one click install providers. These are springing up all over the place and in some cases even suggesting that they have expertise in Xerte. I'm not aware of a single one of these hosting providers that have any direct involvement with us in the Xerte development team and neither do they contribute to our project in any way. Of course it's a free and open source tool and we want to keep it that way but there's an irony here where these one click installers are promoting and charging for their services without any contribution to the project or the time we spend developing Xerte and supporting the community.

BTW I did a quick test/clean install to make sure that the issue you were reporting wasn't a bug that has crept in with one of our latest commits and I can confirm that test worked without problem.

HTH
Ron