'The project data has not loaded.' - one user only

I imagine data.xml is dynamically produced so I can't just replace it?

Is there anything I should tell this user (or others) to avoid doing in future?

Thanks very much!

Candace

The only thing you could try is to replace it with the 'empty' start document.

You can find that in modules/xerte/templates/Nottingham/data.xml (if the LO is a Xerte template project and not a Bootstrap template).

I just read this thread and perhaps missing something but I'd suggest the following:

whichever .xml files were in the project folder check if any have additional lines that represent content rather than just the initial default learning object line.

If for instance data.xml has content by preview.xml doesn't then you can try copying data.xml and renaming as preview.xml

If data.xml has truncated e.g. has content but has become corrupted and doesn't end with </learningObject> you could try comparing the xml with a working project and try to finish the xml for the page where it became truncated and then finish with </learningObject> and see if that restores access. Obviously only worth the effort if there is a lot of work still in the xml before it became corrupted.

I've been working on a tutorial about avoiding lost work and what the different (but rare) causes are but just haven't had a chance to finish it yet.

HTH
Ron

Thanks very much--it looks like the files are nearly empty in this case, but that's good to know if it happens again.