Report any technical problems you discover and discuss solutions.

Unable to edit existing LO

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il y a 12 ans 9 mois - il y a 12 ans 9 mois #914 par JohnSmith
Réponse de JohnSmith sur le sujet Unable to edit existing LO
Not a problem. I want to solve the issue as much as you do!!

Ask them about my IP address being blocked after trying to save several times with asfunction in the postdata...

There may be a diffrent plugin that does the IP black;isting...

John
Dernière édition: il y a 12 ans 9 mois par JohnSmith. Raison: Added some text

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il y a 12 ans 9 mois #916 par JohnSmith
Réponse de JohnSmith sur le sujet Unable to edit existing LO
Hi,

Any joy?

Do you see anything like this in your cPanel (Mod_Security under plugins)



Or do you see an EasyApache link near the top?

John
Les utilisateur(s) suivant ont remercié: 0kee

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il y a 12 ans 9 mois #918 par 0kee
Réponse de 0kee sur le sujet Unable to edit existing LO
Hi John,
Sorry for the delay, bank holiday over here yesterday. The good news is that it's fixed. The support desk for our hosting company whitelisted one more mod_security rule and that seems to have done it. I'm just waiting on them to get back to me with some more details for you. Specific rule etc.
Many thanks for all the help with this.
Kind regards,
Karl

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il y a 12 ans 9 mois - il y a 12 ans 9 mois #919 par 0kee
Réponse de 0kee sur le sujet Unable to edit existing LO
Reply from hosting below. Means nothing to me but hopefully it might help someone in future.

The rules that were whitelisted were:

318813
340149

There are others on the server that are whitelisted for all sites, but, these are the two specific to yours.
Dernière édition: il y a 12 ans 9 mois par 0kee.

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il y a 12 ans 9 mois #925 par JohnSmith
Réponse de JohnSmith sur le sujet Unable to edit existing LO
Thanks for this Karl and for your patience through this process. I'm going to add this to a wiki page so that it may benefit others who might come across similar issues.

John

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