XOT objects not displaying in Safari

  • david.perkins
  • Auteur du sujet
  • Hors Ligne
  • Membre junior
  • Membre junior
Plus d'informations
il y a 11 ans 11 mois - il y a 11 ans 11 mois #2172 par david.perkins
XOT objects not displaying in Safari a été créé par david.perkins
We have just noticed that Xerte objects we have created no longer display in Safari. The Xerte frame sometimes appears momentarily and then goes blank. If the title page has a background image, only this is shown. This happens with both embedded (iframe) Xerte objects or using the hyperlink. Xerte Bootstrap objects seem to be displaying fine, however.
Has anyone else noticed any similar problem with Safari recently?

Interestingly, some examples from other institutions don't work either:
xerte.lncd.lincoln.ac.uk/play.php?template_id=1957
www.nottingham.ac.uk/~cczjrt/sheppard/

While others do:
xerteonline.uws.ac.uk/play.php?template_id=267
194.7.157.205/moodle/xertetoolkits/play.php?template_id=12507

David
Dernière édition: il y a 11 ans 11 mois par david.perkins. Raison: Wrong topic (no tip on topic images)
Les utilisateur(s) suivant ont remercié: ciroteo

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 11 ans 11 mois #2174 par ronm
Réponse de ronm sur le sujet XOT objects not displaying in Safari
Hi
I'm guessing that your installation is using https rather than just http?
I can't be 100% about both the non-working links you've posted but there is a known issue that has arisen recently due to external changes on the MathJax CDN which will seem intermittent due to the variation in use of installations via http and https and exported projects where https is used. You can read more about that change here: www.mathjax.org/changes-to-the-mathjax-cdn/

There are 3 files in the Xerte install which point to the now broken source but I think this is only likely to materialise when https is in use. It's also compounded by installations that aren't kept up-to-date which is a common problem. Do you have access to your installation files?

HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

Connexion ou Créer un compte pour participer à la conversation.

  • david.perkins
  • Auteur du sujet
  • Hors Ligne
  • Membre junior
  • Membre junior
Plus d'informations
il y a 11 ans 11 mois #2175 par david.perkins
Réponse de david.perkins sur le sujet XOT objects not displaying in Safari
Thanks for the quick reply, Ron. Yes, we appear to use https but this is a bit beyond my technical capabilities, so I'm going to pass it to our IT people who have access to the installation.
Best
David

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 11 ans 11 mois #2176 par ronm
Réponse de ronm sur le sujet XOT objects not displaying in Safari
Ok the files that need fixing are as follows:
\modules\site\play.php
\modules\site\preview.php
\modules\xerte\player_html5\rloObject.htm

The change needed is to change
<script type="text/javascript" src=" c328740.ssl.cf1.rackcdn.com/mathjax/late...ML-AM_HTMLorMML-full ">

to

<script type="text/javascript"
src="//cdn.mathjax.org/mathjax/latest/MathJax.js?config=TeX-AMS-MML_HTMLorMML">
</script>

This has already been fixed in the xerte code repository (by Tom Reijnders) but obviously requires someone to apply those changes to your install.

HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/
Les utilisateur(s) suivant ont remercié: vaughany

Connexion ou Créer un compte pour participer à la conversation.

  • david.perkins
  • Auteur du sujet
  • Hors Ligne
  • Membre junior
  • Membre junior
Plus d'informations
il y a 11 ans 11 mois #2177 par david.perkins
Réponse de david.perkins sur le sujet XOT objects not displaying in Safari
Thanks. I'll pass this on.

Connexion ou Créer un compte pour participer à la conversation.

  • david.perkins
  • Auteur du sujet
  • Hors Ligne
  • Membre junior
  • Membre junior
Plus d'informations
il y a 11 ans 11 mois #2199 par david.perkins
Réponse de david.perkins sur le sujet XOT objects not displaying in Safari
Thanks, Ron. This seems to have done the trick.
Best
David

Connexion ou Créer un compte pour participer à la conversation.

Modérateurs: ronmalimcn
Temps de génération de la page : 0.163 secondes
Copyright © 2026 The Xerte Project.
Xerte logo Apereo logo OSI Logo