User not visible in Shared Setting or Give a Copy

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il y a 7 ans 3 mois #5694 par a511197
User not visible in Shared Setting or Give a Copy a été créé par a511197
Anyone seem this before? A user has an Xerte account and can log in. However, I cannot find this user when I try to add them to Shared Setting or Give a Copy. Is this a corrupt user file issue?

Running v3.6

thanks in advance,
Alison
If you can use Lego, you can use Xerte

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il y a 7 ans 3 mois #5695 par tom
Réponse de tom sur le sujet User not visible in Shared Setting or Give a Copy
No, I have never seen that behaviour after the person has succesfully logged in at least once.

NOTE: If a user has access, but has never logged in yet, the user is not available in the share settings. The users needs to logged in at least once.

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