Hi
I am a non techie guy and was using softaculous till now to automatically install xerte . But I have moved to cloudways that does not have a cpanel or softaclous .
Anyways , I copied all files of xerte installation package into my public html directory and everything worked fine with installation and i even had a successful installation .
But after the installation , the user name and password i chose during the installation are not getting me logged in .
While choosing the authentication method , i chose " Db " .
Can anyone here suggest me what I should do to get me logged in using the username and password i used during the installation process ?