Supporting each other

Community forums

Welcome, Guest

Report any technical problems you discover and discuss solutions.

Page:
1

TOPIC:

Upload in CSOD 4 years 9 months ago #5761

Wouter VH Topic Author Offline New Member Posts: 1 Thank you received: 0	Dear, @ work, we use Cornerstone on Demand as LMS and have received Xerte files to upload. The upload in CSOD fails because of the names of certain files in the package. The difference between the files are capital letters and CSOD can't cope with this. Is there a workaround possible? Error in attachement. Thanks Wouter Attachments:
	Please Log in or Create an account to join the conversation.

Upload in CSOD 4 years 9 months ago #5762

ronm
Offline
Administrator
Posts: 842
Thank you received: 245

Hi
I think you have two options:
1. Ask whoever authored the projects to remove unused/duplicate media or rename and re-export.
2. Extract the zip and check the xml for exactly which of the files is linked and remove the one that isn’t.
HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

Please Log in or Create an account to join the conversation.

Upload in CSOD 4 years 9 months ago #5764

tom Offline Administrator Posts: 1290 Thank you received: 308	Hi, As far as I can see, these are the (automatically generated) thumbnail files generated by Xerte. I am surprised that these contain names that only differ in case. I'll have a look at that, and also will make sure that in a future version of Xerte, the thumbnails will not be exported into the .zip package. As a workaround, you can savely delete one of the files from the zip.
	Please Log in or Create an account to join the conversation.