Let me start by saying I have previously had no issues with the Export function options in XOT v2 and v3(previous institution), frequently using Get Deployment Zip, Get SCORM 1.2 package and Get Offline Zip. So, I'm not entirely convinced Xerte is at fault here but I wanted to run this by the community in case someone else has experienced this and got it working.
At my new institution (using Xerte v3.2) I cannot get Get Deployment Zip or Get Offline Zip to work. I follow normal procedure i.e.
1. Click on Get Deployment zip
2. From Blackboard Learn go to the Content Collection space of a course
3. Click on Upload-Upload Zip Package
4. Blackboard extracts the zip file into multiple folders and files
5. Then, from a course content area, use Build-Content-File to link to the index.htm file held in the course content collection.
Expected result: Xerte learning object opens
Actual result: New window opens but learning object does not launch, no error message displayed, just a blank screen.
Blackboard Learn: 3100.0.3-rel.51+917ccd3
Browser: Chrome 61.0.3163.100
Although I have the options of using the project url link or embed code, due to security restrictions we cannot access Xerte off campus which is why I need to use the Get Offline export.
thanking you in advance
A