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Email option not active (it was before changes) 7 years 2 months ago #4264

  • annem
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Decision Tree - email option at the end

Another quick question (sorry to bother you again), but if I have the 'Information Step' before the 'Result' at the end of the Decision Tree, does this affect the email option working when I am in the 'Overview' page (the Result step).

I did have the email option active and working previously at the end of the session, and I would really like to get it working again. When it worked for me before, I didn't have 'media' files (jpg images) in any of my pages, but now I do have 'media' files (images), so can this make a difference to the email option?

I see the email icon but when I click on it nothing happens - it is not active. The print icon is active.
Many thanks in advance for any advice. Anne

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Email option not active (it was before changes) 7 years 2 months ago #4265

  • Fay
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Hi Anne

It should still work. Do you get any console errors?

Fay

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Email option not active (it was before changes) 7 years 2 months ago #4267

  • annem
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Hi Fay,
I don't get any console errors.

I have removed the 'Information Step' and I have just got the 'Result Step' (R1) at the end.

It is quite a long Xerte. I have left the images in there.

I can send you a link to the Xerte by email.

There is no rush, so don't worry if you don't have time today.

Best wishes
Anne

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Email option not active (it was before changes) 7 years 2 months ago #4268

  • Fay
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Yes, send the link and I'll have a look

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