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TOPIC: User not visible in Shared Setting or Give a Copy

User not visible in Shared Setting or Give a Copy 4 months 3 weeks ago #5694

  • A511197
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Anyone seem this before? A user has an Xerte account and can log in. However, I cannot find this user when I try to add them to Shared Setting or Give a Copy. Is this a corrupt user file issue?

Running v3.6

thanks in advance,
Alison
If you can use Lego, you can use Xerte

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User not visible in Shared Setting or Give a Copy 4 months 3 weeks ago #5695

  • tom
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No, I have never seen that behaviour after the person has succesfully logged in at least once.

NOTE: If a user has access, but has never logged in yet, the user is not available in the share settings. The users needs to logged in at least once.

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