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errors - "user ID not set" or "Session ID not set" 9 years 8 months ago #2654

  • Jin
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Just a quick update.

We did two things:
First, to increase hosting server time-out from 30 minutes to 60 minutes. It didn't solve the problem.
Second, to increase the persistence timeout on the netscaler to 60minutes. It seems resolved the problem.

Thanks.

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errors - "user ID not set" or "Session ID not set" 9 years 8 months ago #2655

  • tom
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Thank you for the feedback.

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