Report any technical problems you discover and discuss solutions.

Previewing my project presents a blank sceen

  • fawei
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12 jaren 1 maand geleden #1962 door fawei
Dear all,

I have been using the Xerte online sandpit provided by TechDis.

It has been working fine in the last few days, but it suddenly stopped working yesterday – I could not preview the project anymore. When I pressed the ‘Play’ button, it presents a blank screen. The only thing I did was to reorder the pages within the project.

It did not help even after I published the project -http://vle.jisctechdis.ac.uk/sandpit/play.php?template_id=3357.
I would be really appreciated if anyone can help.
Thank you
Fawei

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12 jaren 1 maand geleden #1963 door ronm
Beantwoord door ronm in topic Previewing my project presents a blank sceen
Hi
I just had a look at your project and you should find it's working now?
Although this shouldn't be the case the reason it was broken is that you'd added an optional background image property to your title page but not actually added an image. For the moment I've removed that empty optional property. If you add it back be sure to upload an image. If it hasn't already been fixed in the very latest developer codebase we'll make sure this gets fixed and doesn't happen in a future release.
HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

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12 jaren 1 maand geleden #1964 door fawei
Beantwoord door fawei in topic Previewing my project presents a blank sceen
Hi Ron,

Hope that all is well there. Thank you so much for your super fast response. It is working again now! Yes, I was trying to test a background image. I gave up because i was not able to find a suitable one.

Best wishes
Fawei

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