Report any technical problems you discover and discuss solutions.

Import issue of LOs from a local to a public installation of Xerte

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4 jaren 2 maanden geleden - 4 jaren 2 maanden geleden #8097 door guidicini
Hello,
I have a LO created on a local installation of Xerte that I need to import on a public installation of Xerte itself.
I have done this operation for other LOs without particular problems but I am having issues with this one.
The LO in question is a 153 MB zip package.
I can export succesfully the LO from my local installation obtaining the zip archive.
When I try to import it on the public installation this is what happens:
1) I choose the import function, select the zip file and give it a name, then i press the Upload button
2) upload starts but it continues indefinitely (as it goes into a loop) without givin any error message (The upload button becomes a continuing "Uploading..." button
3) if, after a short while, I check with my ftp client what is happening in the Import folder of my Xerte public installation i can see the created folder with the zip file uploaded inside, but the upload seems to keep going on and on without an end.

Do you any suggestion on what I can tweak or check to fix this problem?

Apparently I experiment this issue only with this specific package. I have tried many times to export and import. WIth the same result.

Thank you a lot for any help you can give.

Fabrizio
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Laatst bewerkt 4 jaren 2 maanden geleden door guidicini.

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4 jaren 2 maanden geleden #8098 door ronm
Hi
it's likely that the package is exceeding the PHP upload limits on your public server. You'll need to increase those limits or if you can't then reduce the size of the zip before you upload. e.g. see if there is any unused media or media that can be reduced in size. or remove some of the media from the zip and then upload that to the project again once the zip has imported.
HTH
Ron

Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
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4 jaren 2 maanden geleden #8099 door guidicini
Dear Ron,
thank you so much. That worked fine.
I didn't think about that fix because with the previous export/import activities I explicitly got the warning message about exceeding the php limits of the server. This time i didin't. In addition with other Learning Objects I just uploaded them as they were removing only after the public server import the unused media.
Thank you anyway because removing the unused media before exporting from the local installation that worked.
Best regards,
Fabrizio

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