Supporting each other

Community forums

Welcome, Guest
Username: Password: Remember me
Report any technical problems you discover and discuss solutions.
  • Page:
  • 1

TOPIC:

Updating images 3 years 1 month ago #7246

  • pdm518
  • pdm518's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thank you received: 0
Dear Xerters
It’s become very difficult to replace an image. You upload a new one but the old image somehow seems to get ‘stuck’ in the memory of the editor even when it’s been deleted from the server. I’m playing around with this trying to find out exactly what’s triggering it as it’s quite inconsistent (thought I was going mad at first), but just wondered if anyone else has been experiencing anything similar or has suggestions? I've been using Xerte for ages but this is very recent.

Phil

Please Inloggen or Create an account to join the conversation.

Updating images 3 years 1 month ago #7247

  • ronm
  • ronm's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 842
  • Thank you received: 245
Hi
what browser are you using?
Even if this happens normally a refresh (F5) or force refresh (Ctrl + F5) will clear the browser cache enough to display the newer image. The other option is to clear offline files which is usually needed after an upgrade but not just to see a newer version of an image. The only other cause I can think of is server/proxy caching in which case you'll need to speak to your IT team.
HTH
Ron
Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/
The following user(s) said Thank You: pdm518

Please Inloggen or Create an account to join the conversation.

  • Page:
  • 1
Moderators: ronmjultenJohnSmith
Time to create page: 0.052 seconds
Copyright © 2024 The Xerte Project.
Xerte logo Apereo logo OSI Logo

Search