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TOPIC: Audio player inserted via toolbar not playing

Audio player inserted via toolbar not playing 4 months 4 days ago #6961

  • filipa.santos
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Hi there,

I'm trying to insert an audio file using the "insert html 5 audio" option in the toolbar.
The audio player is added and I can play the audio file within the editing page. After publishing, I can see the audio player on the LO, but it appears as if there's no audio file associated and does not enable it to be played (screenshot attached).

I'm using an mp3 audio file and the Modern: Urban Blue XOT template.

Anyone had this issue before or have any ideas how to fix it?

Many thanks,
Filipa
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Audio player inserted via toolbar not playing 4 months 4 days ago #6962

  • filipa.santos
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Hello again,

I have fixed my own problem, thought I'd share in case someone else comes across this.
It was an issue with the file name, which contained an apostrophe. After removing the apostrophe, the audio file now plays without issues.

Cheers!
Filipa

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Audio player inserted via toolbar not playing 4 months 4 days ago #6963

  • ingdon
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  • Hi, my name is Inge. I'm an e-learning advisor.
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Hi Filipa,

Well done and thanks for sharing!

Inge
DLearning
I.Donkervoort
www.dlearning.nl

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