Hi Anne
a few comments.
1. Firstly I think from what you described the documentation page is after the results page in your project is that correct? Is there a reason it's after the results page and not before? If you really want the documentation page to be after the results page then on the documentation page you should add the optional property Completion not required and tick that box and then re-export. Otherwise the Results page may not show 100% because the documentation page hasn't been viewed at the time of viewing the results page.
2. Please add a Misc > Stop Tracking page to the end of the LO as the very last page and then re-export as SCORM and try again. When you get to the end of the LO and reach the stop tracking page you should see a button that says Stop and finish tracking of this session and when you click that you'll see an instruction that you can now close the window. If you then revisit the resource and view all the pages does the results page show the results again? e.g. Does adding the stop tracking page fix the issue with the results page not showing the results?
3. What browser are you using when testing this? This could be the anticipated issue discussed in this thread:
community.articulate.com/discussions/art...me-come-january-2020
which links to a Blackboard community page but it looks like that page is no longer public or has been removed. I've tested using a simple test project exported as SCORM and imported into Moodle. I can replicate the issue you report with the results page not showing results if I revisit the resource after already having made an attempt. However Moodle shows an option to 'Start a new attempt' which then after viewing all the pages shows the full results page again. But also adding the stop tracking page means the attempt is completed and there is no need to choose start new attempt because the previous attempt has already been completed. You may find this works the same in Blackboard so please test and confirm? This is the very reason that the Stop Tracking page was added to Xerte and should be added as the end page of any resources that you plan to export as SCORM or indeed track via LTI and/or xAPI too.
HTH
Ron