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Uploading sub-template not working 4 years 9 months ago #6342

  • tsalyers
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Hi, Tom.
Looks like that's fixed it. Thanks!

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Uploading sub-template not working 4 years 6 months ago #6512

  • james.pearce.bath.ac.uk
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I'm having a similar issue with uploading with a test installation of 3.8.5. I've gone through the suggestions on this post. The upload seems to work as expected as I get a 200 response from the post.I've checked the zip library is installed. The error I receive is "Parent template 'Nottingham' is not recognised as a valid parent template in this installation." The error would make me think that the app is getting the data but mytemplate content is not correct. Can anyone help? Thanks

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Uploading sub-template not working 4 years 6 months ago #6515

  • tom
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That error message would mean that your installation doesn't have a record in the originaltemplates table with template_name equal to Nottingham. Did you somehow rename the template (that would not e trivial to do, by the way, so it must something different)?

Or that the database connection is not owrking, but then I would expect a lot more issues, and not only with sub-templates.

Could you pease set $development to true in config.php (line 43) and check for messages in error_logs/debug.log?

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Uploading sub-template not working 4 years 6 months ago #6539

  • james.pearce.bath.ac.uk
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Thanks for the response. I've switched $development to true and tried to upload again. I'm now getting a different error "Session is invalid or expired" this is being returned in the post and this is written to the logs

2020-05-05 12:35:50 /website_code/php/database_library.php176Running : SELECT * FROM xt_sitedetails
2020-05-05 12:35:50 /website_code/php/management/upload.php22Session is invalid or expired

Not sure why the error has changed.

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Uploading sub-template not working 4 years 6 months ago #6541

  • tom
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Another question. How large is your sub-template zip file?

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Uploading sub-template not working 4 years 6 months ago #6542

  • james.pearce.bath.ac.uk
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I've tried a couple of different files one was 12,713 kb and the other is 2,047 kb. Both are failing to post.

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