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Xerte objects suddenly not displaying content 4 years 7 months ago #5853

  • Sophie B
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Hi everyone,

RE: xerte.uwe.ac.uk/play.php?template_id=1115

Context: The 'Sedimentary Rocks' page of the Bootstrap object above contains 5 Sections. Each of these Sections contains 1 Tab Navigator. Each Tab Navigator contains 4 panes. The 'Desert Sandstone' panes are fully populated with: 2 embedded XOTs, 1 embedded H5P image and 1 PNG image.

Problem: This content was visible in Play and Preview mode until yesterday. Now, only the first Section title is visible in Play and Preview mode.

Has anybody else experienced this problem? Play and Preview has been erratic for me for 2 other objects this week (1 XOT and 1 Bootstrap). (I've been using Xerte for almost 2 years and this is the first time I've experienced this...)

If anyone would like to cast their eye over this object, please let me know if you can see more content than I can. Similarly, if you'd like to have a really good look around, I can email anyone interested the archive zip (it's too big to attach here).

Thanks in advance to anyone who fancies taking a look!

Kind regards,

Sophie Burton
University of the West of England

Attachments:
Screenshot showing the edit screen and play screen of this object using our UWE theme (evidencing the discrepancy between the 2)
Screenshot showing the edit screen and play screen of this object using the Xerte default theme (evidencing the discrepancy between the 2)
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Xerte objects suddenly not displaying content 4 years 7 months ago #5855

  • ronm
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Hi Sophie
the main reason for this was that you had empty image elements under each 'composition pane apart from the last one. I'm guessing due to duplicating the navigator a few times?
In Xerte if you add an element that requires a path to some media e.g. in this case image but leave it empty it can stop the rest of the elements from loading. I notice that you have a few empty pages too e.g. the Welcome, Metamorphic Rocks, Igneous Rocks and Glossary pages are all completely empty without any sections or even text elements. I would suggest hiding those until you are ready to populate them or add a section and single text element just so that each page loads at least some default content.

Anyway you should find that the project plays and shows your content now. I downloaded a copy to check it locally, removed the empty image elements and then replaced the xml on your server. I did have to revert to an earlier revision of the xml but hopefully that hasn't lost any content?

HTH
Ron
Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
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Xerte objects suddenly not displaying content 4 years 7 months ago #5864

  • Sophie B
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Hi Ron,

Thanks so much for taking a look at the resource and for those tips, I can, indeed, see those missing sections now.

I will follow your advice and monitor.

Best wishes,
Sophie

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