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Creation of new users fails in management dialogue 11 years 5 months ago #52

  • DZenker
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Hi everybody,

I succesfully installed the most recent XOT version 2.0 (but, the readme.txt says 1.91??) on a public server, and so far, everything works fine. To prevent any misuse, I changed the authentification in auth_config.php from "guest" to "Db". Then, when I want to create a new user in the site administration, I always get the following error message:
Failed to add user: Error when adding user to the Db, do you have write permissions for MySQL?

The DB user has full access to the XOT database ("GRANT ALL ON xertedb.* TO ...'), thus insufficient rights cannot be cause of this error. I checked all relevant logs etc. but haven't found any error messages.

Any idea what is going wrong?

Thanks in advance for help,

greetings, Dietmar Zenker

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Creation of new users fails in management dialogue 11 years 5 months ago #54

  • tom
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Can you let me know what verion you have exactly? (See version.txt)
There was a bug in the earlier 2.0 packages that prevented the user table to be created correctly.

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Creation of new users fails in management dialogue 11 years 5 months ago #57

  • DZenker
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Thanks for the quick reply.
It's the "xertetoolkits_2.0" which I downloaded this morning as zip from this site (last update 2013-05-15). The readme.txt says it's version 1.91, in the changelog file the last entry is "2013-05-15 14:07 ...".
I updated an older version I installed some days before (V 1.9 in the readme.txt) and replaced everything except the dirs USER-FILES, error_logs & import and the files database.php and auth_config.php.
I checked logging in the MySQL server and indeed, there is no table "users" in the XOT database (?).

I guess it would be recommended to install everything from scratch with a new fresh database, right?

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Creation of new users fails in management dialogue 11 years 5 months ago #58

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No, upgrading should work fine.
Can you try to login first (not going to management.php, but the normal website), and just enter a bogus login name and a bogus password.

Is the user table created now?

Are you able to add a table yourself, if I give you the SQL statement?

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Creation of new users fails in management dialogue 11 years 5 months ago #59

  • DZenker
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Bingo!
Login with a fake user fixed the problem: the user table exists now and I can add users in the administration.

Thank you very much for your immediate help,

Greetings, Dietmar!

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Creation of new users fails in management dialogue 11 years 5 months ago #60

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Ok. Good, I'll fix that issue.

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