TOPIC:

Hi Everyone

I have just done an upgrade to XOT, to the latest build. However now when a user goes to open an old object they get "The project data has not loaded"

Any thoughts would be appreciated
Thanks
John

Did you follow the upgrade guide or what steps did you take?
Is it possible directory or file permissions changed when you upgraded the files?
HTH
Ron

Hi Ron

I followed the instructions to do the cleaner update of the two
Looking on the server the permissions look to be the same between the old and new folders

Thanks
John

Hi John
if the USER-FILES folder and all the project folders that contained are still intact and haven't changed then playing an existing project should be fine. Does login and the workspace all work ok?
Is there a public link to an example LO that gives this error that we can access?
Ron

Hi Ron

moodle.open.cornwall.ac.uk/xerte/play.php?template_id=89

That is one of the projects with the problem - in the USER-FILES folder, should the numbers at the start of the folder names relate the to template_id?

Thanks

Yes that project is looking for the xml and media in /USER-FILES/89-heather.langstaff-Nottingham/data.xml does that exist? You have other projects that do work so is it possible this project was broken anyway? Are there lots of other projects that don't work?
Ron