TOPIC:

Hi all

I see there is another topic for this issue, but I'm not sure of the protocol - so rather than hijack someone else topic I'm opening another.

I have created a couple of projects
1) fairly simple set of pages with embedded video (Project size 52.5Mb) - this exports (in Deployment, Archive and Get Offline) fine,but
2) a more complicated project (but generally just text pages but also with embedded video) Project size 438MB - this one produces a 0byte size zip.

Unlike the other similar topic there is no zip being created serverside.

Xerte V3, self hosted, Linux (SLES), PHP V5.2.14

Try increasing your server php memory_limit in the relevant php.ini

e.g.
post_max_size = 700M
upload_max_filesize = 500M
memory_limit = 256M

upload_max_filesize needs to be higher than the largest file you wish to upload
post_max_size should be larger than upload_max_filesize
memory_limit or other settings like script timeout can have an impact on the zip creation process.

HTH
Ron

many thanks for getting back to me so quickly

I doubled the memory_limit it is now 512MB..but still exporting 0 byte file

current limits
memory_limit = 512M
upload_max_filesize = 300M
post_max_size = 300M

should I try increasing memory_limit further?

pushed memory_limit = 1024M ; Maximum amount of memory a script may consume (128MB)

restarted apache..same result (0 byte zip)

perhaps try changing max_execution_time too?
Is it one large video file that is preventing the export?
It's not the right solution but you could replace that with a smaller file with the same name then export and replace the file in the zip.
If it is video then the better solution anyway is to upload the video to a streaming service like YouTube or Vimeo or any that provide embed code and embed from there.
For testing purposes I've tested large file exports which work fine so I don't think it's a xerte specific issue. I just tested with a 356MB video included which exported fine.
Any spaces or special characters in filenames? (best avoided)
Try clearing browser cache.
Try a different browser.
Just a few suggestions.
Ron

I removed a couple of the larger video files but nothing changed. So I just zapped all the m4v files and which fixed the issue..I'll add them back from the backup and see where we hit the limit