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Questions on getting Xerte Toolkits installed on your server and questions about authentication and user logins.

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Cannot login as admin on new installation, 8 years 1 month ago #3535

  • cs1slb
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This is a new (and first) installation of v3.1. The installation seemed to proceed successfully. The application is rendered in my browser (Firefox). I selected Db authentication during the installation. I have checked the sitedetails table in mysql. Here is the result: -
mysql> select admin_username, admin_password from sitedetails;
+
+
+
| admin_username | admin_password |
+
+
+
| xerte-admin | password |
+
+
+
1 row in set (0.00 sec)
mysql>

However, when I try to authenticate with these credentials, the login username and password fields immediately clear and there is no login. There is nothing written to any file in the error_logs directory.

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Cannot login as admin on new installation, 8 years 1 month ago #3536

  • ronm
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The admin account is only for logging in to the management page. Are you trying to login to the normal login page with those credentials? Login to management, create a user account under users and then try normal login with the account(s) you created.
HTH
Ron
Xerte developer & trainer
e-learning & m-learning consultant
mitchellmedia.co.uk | xerteacademy.com | learningapps.co.uk
Note: Support here is voluntary and meant for users to support each other.
Need direct commercial support with Xerte? mitchellmedia.co.uk/contact/

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Cannot login as admin on new installation, 8 years 1 month ago #3539

  • tom
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To login on management, please go to <xerte url>/management.php

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Cannot login as admin on new installation, 8 years 1 month ago #3541

  • cs1slb
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Thanks Tom and Ron for the quick turn-round of my question. I am now able to log in as the xerte administrator.

BW

Stephen

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Cannot login as admin on new installation, 8 years 1 week ago #3585

  • epikinon
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Hi Tom,

I went in as admin into management to create some users but all buttons are incapacitated.

Any hints?

Thank you,

Alex

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Cannot login as admin on new installation, 8 years 1 week ago #3586

  • tom
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Can you post a screenshot? Which buttons do you mean?

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