TOPIC:

Anyone else had issues with the XOT Offline exports not loading, using v3.6? Anyone got any ideas why the XOT offline isn't loading in browsers? I'm getting no error messages or prompts to say anything is blocked.

Steps taken
1. Select Get Offline Zip
2. Copy to USB pen or drive
3. Right click on Zip file and select Extract All
4. Open Extracted folder and double click index.htm file

Tested browsers: MS Edge (42.17134.1.0), FireFox (52.1.0), Chrome ( 70.0.3538.110 )

Attachment 1: works in FireFox, Chrome (display issues MSEdge), size 7.26MB
Attachment 2: doesn't work in any browser, size 4.07MB


TIA,
Alison

Hi Alison
I suspect you have a revision of 3.6 installed that pre-dates a fix for offline export added in April?
HTH
Ron

Hi Ron,

Thanks for replying. Does that fix have a particular version number?

thanks,
Alison

Hi Alison
Will have a commit reference. What does your installation’s version.txt or ChangeLog.html say?
HTH
Ron

Have fired off an email to our system developer who installed Xerte, I only have access to the Admin panel. Will update later.

thanks
Alison

You don’t need special access just visit your installation address/version.txt and/or /ChangeLog.html

HTH
Ron