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white screen in preview and export mode 6 years 10 months ago #4527

  • evleur
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I recently updated two environments to xerte 3.4. Both now have the problem that the play (toon in dutch) and export result in a white screen.

Exporting the module and then importing it in to an older xerte install will show the module correct. Is there a known issue in 3.4 or does anybody have any idea how to fix this?

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white screen in preview and export mode 6 years 10 months ago #4528

  • JohnSmith
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Hi Erik,

The first thing that I would look at would be to see if there are any javascript errors. Open the console using one of the methods in this link:

www.google.co.uk/search?site=&source=hp&q=open+browser+console

Post any errors you see here and that may give us a clue as to what is causing the error.

John

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