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Strange issue with videos in pages 2 years 4 months ago #7772

  • guidicini
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Hello,
today I have noticed a strange issue with videos in Xerte pages. Any page containing a video regardless it is embedded or just linked (I have tried with a Youtube video page and with a text page in which i have placed a video with the dedicated link available in the editor menu bar).
The issue is such the when I get a preview of the Learning Object when i browse to those pages a download page aumatically opens trying to download a file.
Please refer to the attached video to see what happens.

I can't get rid of this problem.
Can you help me to understand what is possibly going wrong?

videoissue.mp4

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Last edit: by guidicini.

Strange issue with videos in pages 2 years 4 months ago #7779

  • enheca
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Hi!

I´d like to know more than the result (you can not watch the video), what you did before.

If it is possible, send screenshots or a recording about how you integrated the videos.

Thank´s!

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Strange issue with videos in pages 2 years 4 months ago #7780

  • guidicini
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Hello Enheca,

and thank you for your reply!
Sure. I try to explain the better i can.

The first occurrence of this behaviour came when I tried to export a Learning Object from one installation of Xerte (3.8) to another installation (3.10) both installed on my same computer.
The export/import process went on correctly apparently. But when I opened the LO in preview mode on the new installation (3.10) and i browsed the-ages to arrive to one of those containing any video the video didn't show up and in response i obtained the request to download a file with a name apparently similar the last part of the video url. All videos are video from youtube.

This happens regardless the way I added videos to pages.

This is what I know and i can describe of the issue.
Actually I am trying a new installation on a public server to see how it goes there.

Thank you for your interest in this reported issue.

Fabrizio

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FIXED - Strange issue with videos in pages 2 years 4 months ago #7782

  • guidicini
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Apparently trying again the problem seem over.

Fabrizio

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Last edit: by guidicini.

Strange issue with videos in pages 2 months 2 weeks ago #8846

  • michaelyoung
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Xerte pages containing videos, both embedded and linked, trigger automatic download attempts during previews. This issue occurs regardless of video source (YouTube or dedicated link). The attached video showcases the download prompt. Seeking assistance to understand the cause and fix.

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